#Happyfox chat reviews android
#Happyfox chat reviews software
#Happyfox chat reviews windows

This link is where you will set up your username and password.

Once your email is confirmed, the vendor will provide you with a link, based on your chosen account name. Setup is a breeze, all you need is provide basic information such as an email address, phone number, company name and an account name of your choice. Other prominent features include ticket previewing and real time alerts on new available tickets. Most of the elements of HappyFox’s interface are also designed to run on tablets and kiosks. This just means that ticket management can be done from virtually anywhere at anytime.

#Happyfox chat reviews windows

The product can perform most ticket management tasks through its Web and mobile apps, which support devices running on Android, iOS and Windows Phone. Its intuitive interface also helps users focus on incoming alerts The solution’s automation capabilities can accomplish tasks such as ticket assignment to active staff and escalation performance based on an SLA. These allow users to assign tasks to relevant teams or staff and also enable them to divide workloads equitably. HappyFox basically functions just like any other system such as in the case of priority setting, assignments, categories and status tracking. Ticket initiation is automated through the systems’ accompanying tools. These are automatically converted into tickets, which can be managed through the platform. It is able to initiate tickets in different ways, which can be either directly through the system, email, or even social media mentions or direct messages.

#Happyfox chat reviews software

Most users describe the system as a robust ticket management solution in view of the fact that it is one of the lowest priced software of its kind around. Customer service teams stand to benefit from this piece of software. This is achieved without having to shoulder large costs associated with training. It is targeted at small businesses who wish to enjoy the benefits of a helpdesk that has features suited for large companies. It is both easy to setup and use that users need not be tech-savvy to operate the system. HappyFox is a cloud-based helpdesk and customer support software that is known for providing businesses with a very efficient ticket management system, which eliminates most of the rigorous management tasks. You can also use kiosks and tablets as most of the elements of HappyFox’s interface are sized to fit these devices.

#Happyfox chat reviews android

The solution has an accompanying Web and mobile apps, which support iOS, Android and Windows Phone devices. It can likewise pin tickets, preview the same and send out real time alerts about new available tickets. However, it offers features that enable users to work on tasks like round-robin assignments, ticket assignment to staff and escalation performance based on an SLA. HappyFox shares many functionalities with other ticket management systems.

These processes are automated through different easy-to-use tools that come with the platform.

They can be created directly from the system, via email or through social media mentions. The software can initiate tickets in a variety of ways. The system is seen as the most robust ticket management platform around, considering the competitive prices that the vendor offers. This is accomplished without the training costs associated with such programs.

It’s ideal for small businesses who want to implement the helpdesk functionality of large companies. The solution is easy to setup and a lot more easier to use, requiring minimal technical knowledge on the part of users. A cloud-based helpdesk and customer support platform, HappyFox provides customer service teams with a robust ticket management system minus much of the management stuff.